Offered by Adobe, Creative Cloud (CC) is a set of multiple mobile and desktop apps useful for graphic designing, photography, video, web development, & editing. It comprises of software like Acrobat, Premiere Pro, Photoshop, Illustrator, and other products offered by Adobe that creatives love using.
To have clean and complete uninstallation on Adobe software isn't as easy as you. What are the best methods to uninstall Adobe programs on the Mac? The article shares the methods to remove the Adobe installers as well as the caches. Make sure all the files are cleaned up in order to avoid the compatibility issues. Of course, you can also use the ultimate Adobe uninstaller tool on Mac to clear the Adobe completely. Creative Cloud for desktop is a great place to start any creative project. Quickly launch and update your desktop apps; manage and share your assets stored in Creative Cloud; download fonts from Adobe Typekit or high-quality royalty-free assets right within the. If you can’t uninstall Adobe Acrobat DC using the Windows Control Panel as described in the earlier section, use the Adobe Acrobat DC Cleaner Tool. Click Download Adobe Reader DC and Acrobat DC Cleaner Tool for Mac version 1.0. The acrobatittoolscleanerp1061713.zip file is downloaded. The Getting Started eBook is pre-installed with Adobe Digital Editions 4.5.11; however, it will not be installed if you install as a standard user (non-admin user).If it is not installed or if you happen to remove it, you can download it using the following link.
Indeed, the Creative Cloud Suite is fantastic. Yet, to give other tools a try or due to any other reason, Mac users might want to delete it. For this, the first thing they do is drag the icon to Trash. Trust me, this wrong.
This step might make CC Suite invisible but won’t remove all its traces. Hence, in today’s post, we will explain how to delete Creative Cloud without leaving any leftovers.
Before following the steps to remove Creative Cloud, ensure you have your files synced. Failing to do so might make you miss the files that aren’t synchronized.
How to completely uninstall Adobe Creative Cloud
If you are looking for a one-click solution to remove Creative Cloud, along with its leftovers, there’s a way to do that. That excellent option is CleanMyMac X. This feature-packed cleanup utility for Mac offers a user-friendly interface, and it works flawlessly as a junk cleaner, malware remover, and Mac optimizer.
Here’s how to completely delete Adobe Creative Cloud from Mac:
1. Download and install CleanMyMac X (trial version available).
2. Open the Mac cleanup app.
3. Head to the Uninstaller tab.
4. Wait for the scan results to populate. Select the apps related to Adobe Creative Cloud and press Uninstall.
Yipee. You’ve successfully deleted Adobe Creative Cloud and its components in just a click without leaving any traces.
However, if you want to uninstall Creative Cloud as it gives specific issues, we suggest trying resetting it. This way, you can restore application settings to default and use it flawlessly as you did for the first time. To reset the application again, you can use CleanMyMac X.
This application comes in handy & helps perform various actions, out of which uninstalling Adobe Creative Cloud and resetting are just a few.
To reset Creative Cloud, follow the steps below:
1. Launch CleanMyMac X
2. Click the Uninstaller module, and instead of clicking on Uninstall, choose Reset.
That’s all. This simple action will reset all the settings, and you will be able to smoothly use Creative Cloud.
Still, if you want to give manual uninstallation steps a try, no worries.
How to Manually delete Creative Cloud (CC) from macOS
Before following the steps explained below, we suggest you exit Adobe CC and other processes related to Adobe. To do so, follow the steps below:
1. Head to Applications folder > Utilities > Activity Monitor.
Alternatively, you can use Spotlight to open Activity Monitor.
2. Look for processes related to Adobe Creative Cloud.
3. Pick them one by one and click Force Quit > confirm click Quit.
Afterward, delete all CC-related apps like Lightroom, Illustrator, InDesign, etc. If you fail to uninstall them, you will see the following warning message.
To remove, follow the steps below:
1. Launch Adobe Creative Cloud app.
2. Head to the App tab and look for all the installed apps.
3. To uninstall the app, click More > Uninstall > follow on-screen instructions.
Once all related apps are uninstalled, you are ready to delete the CC desktop app. To completely remove all files associated with Adobe Creative Cloud, use the uninstaller provider by Adobe. Here’s how to use it:
1. Head to Applications > Adobe Creative Cloud.
2. Double click Creative Cloud Uninstaller.
3. When prompted, enter the admin password > Ok.
4. Press Uninstall and start the process.
5. When the operation is successful, you will get a confirmation message.
But, if you are unable to find Creative Cloud Uninstaller, then? No worries, head to helpx.adobe.com, to download the Creative Cloud uninstaller tool.
This will be a ZIP file. Hence you will need to extract it.
Note: If the security settings on your Mac are set to high, you might receive the following message asking, “Are you sure you want to open it?”.
Hit Open to proceed and follow onscreen instructions.
Note: Adobe uninstaller does not remove all related files. Therefore, we need to follow another set of steps.
How to find Creative Cloud Leftovers on Mac
1. Open Finder > Go to Folder > Go menu in the Finder.
2. Type ~/Library into the box > Go.
3. Here find Adobe-related files, select them, and move to trash.
4. Steps 2 and 3 are to be repeated for the following locations:
~/Library/Application Support
~/Library/Preferences
/Library/LaunchAgents
/Library/LaunchDaemons
/Library/PrivilegedHelperTools
Note: When removing the files, make sure you do not delete any important file. A small error can cause a lot of problems. Hence if you think you cannot do it, use CleanMyMac X – Uninstaller.
After following all the steps, don’t forget to empty trash. Once this is done, all files related to Adobe CC will be deleted without leaving any traces.
Frequently Asked Questions
What does Adobe Creative Cloud do?
Adobe Creative Cloud is a set of graphic designing, video editing, web development, photography, and other popular apps among creative people worldwide.
Is it safe to uninstall Adobe Creative Cloud?
Adobe does not recommend uninstalling the Adobe Creative Cloud desktop app. However, if you want to uninstall it, you can use the uninstaller provided by Adobe.
What happens when you uninstall Creative Cloud?
When the Creative Cloud desktop app is removed, other components still stay on the Mac. This means you can always use other related apps.
Adobe Reader and Acrobat Cleaner Tool
The Adobe Reader and Acrobat Cleaner Tool removes a standalone installation of Reader or Acrobat, including any preferences and settings that may be preserved during a standard program uninstall.
While most installs, uninstalls, and updates operations happen without incident, there are cases where a user may not be able to complete such tasks due to some registry or file conflict on the machine. This is particularly problematic when permissions set on plist entries or files prevent the successful installation of new installs and/or updates. The Adobe Reader and Acrobat Cleaner Tool is designed to fix such issues by cleaning up corrupted installations, including removing or fixing corrupted files, removing or changing permissions registry entries, etc. The tool provides options for removing problematic Acrobat items only while leaving Reader untouched and vice versa.
Note: JavaScript is disabled in your browser. To access the Adobe Reader and Acrobat Cleaner Tool, please enable JavaScript and reload the page.
Adobe Reader DC and Acrobat DC Cleaner Tool
AcroCleaner for DC and later
This download provides the Adobe Reader and Acrobat Cleaner Tool for Windows and Mac.
IMPORTANT:
1. THIS TOOL IS NOT FOR USE WITH ANY CREATIVE SUITE PRODUCTS INCLUDING SUITES THAT CONTAIN ACROBAT. IT CAN ONLY BE USED WITH STANDALONE VERSIONS OF ACROBAT AND ADOBE READER.
2.The Windows version of the tool only supports cleanup of DC products (both Continuous and Classic tracks). If you want to remove any older versions of Acrobat and Reader products then please refer to “AcroCleaner for 10.x and later”.
3. In some scenarios Cleaner tool for Windows might affect some preferences common between Acrobat and Reader. Hence it is advised that if both Acrobat and Reader products are installed on machine then the installed product be repaired after running the cleaner Tool.
| Version | 4 |
|---|---|
| Date | June 10, 2015 |
Use the AcroCleaner Version 4 for DC and later on Windows to cleanup failed or partial uninstalls of DC products.
English
- Download Adobe Reader DC and Acrobat DC Cleaner Tool for Windows version 4.0 (ZIP, 468 KB)
| Version | 1 |
|---|---|
| Date | Dec 13, 2017 |
Use the AcroCleaner Version 1 for 11.x, DC and later on Mac to cleanup failed or partial uninstalls of of 11.x and DC products.
English
- Download Adobe Reader DC and Acrobat DC Cleaner Tool for Mac version 1.0 (DMG, 416 KB)
Adobe Reader and Acrobat Cleaner Tool
AcroCleaner for 10.x and later
This download provides the Adobe Reader and Acrobat Cleaner Tool for Windows.
IMPORTANT:
THIS TOOL IS NOT FOR USE WITH ANY CREATIVE SUITE PRODUCTS INCLUDING SUITES THAT CONTAIN ACROBAT. IT CAN ONLY BE USED WITH STANDALONE VERSIONS OF ACROBAT AND ADOBE READER.
| Version | Preview 2 |
|---|---|
| Date | June 17, 2013 |
Use the AcroCleaner Version 2 for 10.x and later to cleanup failed or partial uninstalls of 10.x and 11.x products.
English
- Download Adobe Reader and Acrobat Cleaner Tool for Windows version 2 (ZIP, 651 KB)
AcroCleaner for 9.x
| Version | Preview 1 |
|---|---|
| Date | June 17, 2013 |
Use the AcroCleaner for 9.x to cleanup failed or partial uninstalls of 9.x products.
English- Download Adobe Reader and Acrobat Cleaner Tool for Windows version 1 (ZIP, 614 KB)
User Instructions
Follow either the User Interface Workflow or the Command Line Usage instructions below to use the Adobe Reader and Acrobat Cleaner Tool. Once you are done, please send us your comments and let us know about your experience.
User Interface Workflow
- Do not proceed if you installed Acrobat or Reader as part of Creative Suite. This tool can only be used with standalone versions of Acrobat and Reader.
- Double click the AdbeArCleaner.exe file.
- Verify you want to continue, and choose Next.
- Accept the EULA and choose Next.
- Choose the standalone product to clean and choose Next.
- If the product to be cleaned is installed on the machine, tool directly proceeds to cleanup.
- If the product is not found, then Acrobat/Reader is cleaned from default installation location at ProgramFilesFolderAdobeAcrobat *.* folder. The user is also given an option to select and add any other additional installation.
- If more than one product is detected, choose which product to remove and whether or not to remove any files that may be shared between Adobe Reader and Acrobat.
- Choose Clean Now. Cleanup begins.
- When finished, restart the machine.
Command Line Usage
- Do not proceed if you installed Acrobat or Reader as part of Creative Suite. This tool can only be used with standalone versions of Acrobat and Reader.
- Open a command prompt.
- Run tool with the desired command line parameters as follows:
ProductId Identifies the product:
0 = Acrobat (Default)
1 = ReaderInstallPath Specifies the product installation path. Default = the product’s default location; e.g. C:Program Files (x86)AdobeReader 10.0. You must use this parameter when using ScanForOthers = 0. CleanLevel Specifies the level of cleanup; i.e. shared components should be cleaned or not:
0 (Default) = clean only components for the selected product.
1 = clean components for the selected product as well as shared components.ScanForOthers Specifies whether to search for and delete only the installation directory identified by InstallPath or all directories on the machine:
0 = Search for and delete only directories found on the path specified by the InstallPath parameter.
1 (Default) = Search for and delete installation directories system wide. This search includes non-default paths as well as default paths such as C:Program FilesAdobeAcrobat 10.0./? Invokes the tool’s Help; for example: AdbeArCleaner.exe /?
User Interface Workflow
- Double click to mount the AdobeAcroCleanerTool.dmg
- Double click the file: AcroCleanerTool.app
- Verify you want to continue, and choose Next.
- Accept the EULA and choose Next.
- Choose the product to remove and click Next.
- Applications found installed are listed separately for both Acrobat and Reader. By default, all the listed applications will be selected for clean-up. Following buttons below the lists can be used to customize the list.
Remove button: Select the application you don’t want to uninstall and click ‘Remove’ button below that particular list.
Refresh button: You can repopulate the full list again using ‘Refresh’ button below that particular list. - Click on Clean button to remove the listed applications
- Press OK to confirm.
- Provide admin password in the admin prompt dialog.
- Cleanup processing begins.
- Press OK once finished dialog is shown.
- Press Quit button to quit the CleanerTool app or ViewLog button to view the logs.
Frequently Asked Questions
- Windows 7: C:Users[USERNAME]AppDataLocalTempRaftLogsAdbeArCleaner.log
- Windows XP: C:Documents and Settings[USERNAME]Local SettingsTempRaftLogsAdbeArCleaner.log
- Mac: ~/Library/Logs/Adobe/AcroCleanerTool.log
Mac: The tool can be used from OS X 10.9 and onward.
Download Adobe Creative Cloud Uninstaller
Known Issues
- If you have both Acrobat and Reader installed, removing the product that is the default PDF viewer can result in the other product failing to become the new default PDF viewer. When this problem occurs, run Repair on the remaining product and reboot the machine to make the remaining product the default PDF handler.
- For Acrobat Pro Extended 9.x, the tool leaves the Acrobat entry in Add Remove Programs. To manually remove this entry, run an uninstallation from the ARP entry or manually remove the following registry entries:
- Windows 32 Bit OS: HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstall<Product-Code>
- Windows 64 Bit OS: HKLMSOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionUninstall<Product-Code>
- The product code is language specific. For example, for EFG it would be {AC76BA86-1033-F400-7761-000000000004}
- The Cleaner Tool removes the Reader 9.x or Acrobat 9.x installation even if the user chooses Cancel at the Files in Use dialog during uninstallation. The File in Use dialog appears when you try to uninstall a product that is already running.
Adobe Reader and Acrobat Cleaner Tool
Adobe Cc Uninstaller Tool
You must check the box above to indicate your agreement to the agreements listed above to activate the download link.